ALL BIKE ORDERS ARE CURRENTLY MINIMUM 7 DAYS FOR COLLECTION OR DELIVERY
2. Any import duty will be calculated by UK Customs and charged by the courier (usually DPD) before delivery - For bikes this is 14%; Sports footwear 16.9%; SUP boards / Turbo Trainers 2.7% and neoprene wetsuits are 8%. A text / email link will generally be sent to you.
3. There will be a small admin fee from DPD - around £4.50 / £5 (UPS and FedEx charge a far higher fee).
Orders outside of Ireland incur an extra shipping charge, depending on location and total cost, and this will be shown at checkout. Most EU destinations - France, Germany, Spain, Portugal, Belgium are free for orders over €100 but prices for shipping are very high further afield - for example Greece.
You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
You are entitled to cancel your order and return the goods within 30 working days for a refund less the cost to us of shipping the goods to you initially. Your refund will be paid within 15 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or if we have sent you an incorrect item.
Any goods returned must be in the same perfect condition as when purchased (including their packaging). Some items cannot be accepted for return due to safety or hygiene reasons - Cycle Helmets and sunglasses are included in this category.
The Edge Sports Internet Returns
37-38 Kinsale Road Commercial Centre , Kinsale Road, Cork T12 P8KF
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
Please either call into the shop or email firstname.lastname@example.org with details of your purchase as follows:
All returns to The Edge Sports either by post or to our shop MUST be in a clean condition or for Health and Safety reasons the returns manager will not be able to accept them.
Delivery to the UK has changed since January 1st 2021 due to the UK's departure from The EU.