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Price Promise
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Price Promise

Price and Service Promise Information

Two of the founding principles of the shop are: to offer

1. A level of customer service that is second to none;

2. Prices that are always at or below the Recommended Retail Price of the product in question.

We want customers to have a great experience shopping with us and to come back to us again and again. 

If you have found the price of a product that we sell cheaper elsewhere, please let us know and we will do our best to match or beat the price (this does not necessarily extend to web site only sites where they provide you with little or no service, no way of seeing the goods, are based in a cheap warehouse or shop in a sparsely populated location - but we will try our best!) . The item must be in stock at the shop that you are requesting a price match on; and it must be possible for us to verify the price that you are quoting so please can you provide us with the following information:

  • Shop name;
  • Website Address;
  • Product;
  • Price of Product and delivery fee applicable

Please bear in mind that Euro prices used on UK websites give an indicatice price based on the current mid-currency rate. The mid-rate is always lower than the actual price you will recieve when "buying" Sterling. They do not give an accurate price based on currency conversion costs.

Some brands are impossible for us to price match generally due to very tiny margins - Fitbit for example - but we will always try.