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The Edge Sports Cork Delivery Details

Shipping And Handling Orders up to €50 Ireland or Northern Ireland will incur a €5 p+p charge. Orders above €50 are delivered free of charge, except for bulky or heavy items - which include for example: Bikes - variable cost - Kids €14.99, Adult Road, Hybrid and MTB €19.99, E-Bike (€50), Super-73 (€200); Smart Turbo Trainers and SUP Boards are €10. These rates are based on DPD shipping. Should you wish to choose UPS instead as your desired courier at the checkout rates will be slightly higher based on their higher charges.

UK Shipping post Brexit:Shipping Costs are a flat €10 for most items to accomodate extra charges on our side for customs. If your order is under £135 / 150 euro, will need to pay VAT to us - our current (UK produced) e-commerce system does not have a way of distinguishing. You may need to pay import duties to the courier on items that you receive, if they are manufactured outside of the EU or UK (most items). For all orders over £135 / €150:

1. We will refund the VAT that you have paid to us (if any - e.g. kids helmets have 0 VAT). You will be charged 20% import VAT before delivery.
2. Any import duty will be calculated by UK Customs and charged by the courier (usually DPD) before delivery - For bikes this is 14%; Sports footwear 16.9%; SUP boards / Turbo Trainers 2.7% and neoprene wetsuits are 8%. A text / email link will generally be sent to you.
3. There will be a small admin fee from DPD - around £4.50 / £5 (UPS and FedEx charge a far higher fee).

Orders outside of Ireland incur an extra shipping charge, depending on location and total cost, and this will be shown at checkout. Most EU destinations - France, Germany, Spain, Portugal, Belgium are free for orders over €100 but prices for shipping are very high further afield - for example Greece.

Bikes sent outside of Ireland will be sent as we receive them from the supplier to prevent the chances of the bike being damaged in transit. This will mean the bike will have to be assembled professionally on arrival before use.

We subsidise shipping as much as possible, whilst using reputable shipping companies to try to ensure the best and safest possible delivery to you.


Delivery Schedule

We despatch your order within 24 hours (standard shipping days, Monday - Friday) where items are in stock. Orders received before 11.30am that are in stock will be despatched on the same day. We endeavour to despatch orders received before 2.30pm on the same day but cannot guarantee it. Overnight delivery is used for Ireland and Northern Ireland. 48 hour delivery as standard to the UK mainland (e.g. if we despatch Monday, you will usually receive Wednesday). International orders are generally received in under 7 working days. Please note that the couriers will not guarantee the above delivery times but they hold true almost always.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.


Tax Charges

For orders made from and/or delivery to Ireland or the European Union, 23% VAT is included where applicable. All other orders are VAT free.


Brexit

Delivery to the UK has changed since January 1st 2021 due to the UK's departure from The EU.

We will be sending all UK orders using DPD which will incur a £5 UK customs charge in addition to a 20% VAT charge imposed by the UK Government on all orders above €150/£135.

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