Covid-19Info

 

Kinsale Road Shop open again from 18th May

"We can beat Covid-19 - together - by keeping our distance!"

Bike shops have been deemed an ‘essential business’ by the Government to ensure that those who’s method of transport is a bicycle or e-bike can get to work.

Our Kinsale Road store will be open and our bike workshop operational, however our Parnell Place store will stay closed for the health and safety of our customers and staff. While we remain open at Kinsale Road, there will be some restrictions.

Healthcare professionals, Gardaí and Emergency Service workers will have priority in the bike service queue. Please feel free to contact us directly and to let us know if there is anything further that we can do to assist.

Restrictions

There will be restrictions to our running, swimming and triathlon departments to ensure safety to the public and to our staff.

We will be ensuring that you have a member of staff to assist you to make your purchase as quickly and easily as possible.  Please only call to the shop if you have an item that you need and are intending to make a purchase because due to the current restrictions popping in to browse or for a social visit is not possible - sorry about this :-(

There will be

  • NO wetsuit try-on service in store but we will use our knowledge to help you make the right choice.
  • NO running gait-analysis service in store but we will do our best to help you, either using the foot - disc or by watching you run outdoors.
  • NO goggle fitting- but we will advise based on your head size / face shape

Our changing rooms will remain locked for the time being
We will not open on Sundays or Bank Holidays and there will be no late  night opening on Thursday and Friday nights due to the staff intensive nature of the current circumstances.


Hygiene

Our staff adhere to the HSE guidelines and wash their hands regularly.

Our staff will not come to work if they are not feeling healthy and well. We ask the same of you our customers - that you and all those with you are feeling well if you intend to visit our shop.

We clean door handles, stair rails, the till area and other common surfaces frequently throughout the day.

Our staff observe social distancing protocols and request that all customers strive to maintain a two meter distance at all times. Please do not be offended should you be politely asked to maintain your distance - it is of course in our nature to want to move closer when in conversation!

 

Online & Phone

We continue to dispatch online orders and offer a ‘Click & Collect’ service which can be found at our online checkout.

If you need advice on an order, please email us or call the shop on 021 432 0522 and please be patient with us as we try to help you with our limited resources.

Should you wish avail of the ‘Click & Collect’ service, a staff member will be happy to bring your order out to you (packed or bagged) in the car park. Simply send a text to 087 357 9829 and we can place it directly in to your boot should you wish to minimise contact.

 

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